Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Information We Collect
Personal Information
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.
- Name, email address, and contact information
- Property management details and business information
- Payment and billing information
- Communication preferences and support interactions
Usage Information
We automatically collect certain information about your use of our services.
- Device information and browser type
- IP address and location data
- Usage patterns and feature interactions
- Performance and error logs
How We Use Your Information
Service Provision
We use your information to provide, maintain, and improve our services.
- Process transactions and manage your account
- Provide customer support and technical assistance
- Send important service updates and notifications
- Customize your experience and preferences
Business Operations
We use information for legitimate business purposes.
- Analyze usage patterns to improve our services
- Conduct research and development
- Ensure security and prevent fraud
- Comply with legal obligations
Information Sharing
Third-Party Service Providers
We may share information with trusted service providers who assist us in operating our platform.
- Payment processors for transaction processing
- Cloud hosting providers for data storage
- Analytics services for usage insights
- Customer support tools for assistance
Legal Requirements
We may disclose information when required by law or to protect our rights.
- Compliance with legal obligations
- Protection of our rights and property
- Prevention of fraud or illegal activities
- Response to valid legal requests
Data Security
Security Measures
We implement industry-standard security measures to protect your information.
- Encryption of data in transit and at rest
- Regular security audits and assessments
- Access controls and authentication systems
- Employee training on data protection
Data Retention
We retain your information for as long as necessary to provide our services.
- Account data retained while account is active
- Transaction records kept for legal compliance
- Support interactions stored for service improvement
- Automatic deletion of inactive accounts
Your Rights
You have certain rights regarding your personal information under applicable data protection laws.
Access Your Data
Request a copy of the personal information we hold about you
Correct Information
Update or correct inaccurate personal information
Delete Your Data
Request deletion of your personal information
Data Portability
Export your data in a machine-readable format
Opt-Out
Unsubscribe from marketing communications
Restrict Processing
Limit how we process your personal information
Cookies and Tracking
We use cookies and similar technologies to enhance your experience.
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function and cannot be switched off.
Analytics Cookies
These cookies help us understand how visitors interact with our website.
Marketing Cookies
These cookies are used to deliver relevant advertisements and track campaign performance.
Contact Us
If you have questions about this privacy policy or your personal information, please contact us.
Data Protection Officer
For specific data protection concerns, contact our Data Protection Officer
privacy@aqarrati.comPolicy Updates
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page.